And the answer is : Who is Susan White?
Susan White spent her career as a teacher and writer and now runs Sutton Books, an online bookstore that ships specialist academic books to customers around the USA and all over the world. She and her husband Kenneth Cracknell moved to Norwich in 2006. Susan is a member of the Friends of the Norwich Public Library, and also works part-time at the Geisel Medical School at Dartmouth.
Photo credit for the cover photo for this story belongs to Sony pictures.
Come to Norwich Library and watch the episode